Автор: Данилова Е.А.
Communication is a critical part in any sphere of a human activity. But first of all it is important to business. Businesses want and need people with good communication skills. All too often they do not get them, however, because most employees in the country, even university trained, do not communicate well.
The communication success of employees and the significance of communication explain why students need work in order to improve their communication skills, especially business letter writing.